Grab

Ride-hailing/Private-hireNot yet claimed

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Public cases

FiledSep 7

Responded—

Resolved—

Rated—

[Documentation walkthrough test entry — not a real complaint] Driver cancelled the ride after I was already in the car, then charged a cancellation fee anyway.

URATE-2026-Z21DJ77 · 9/7/2026

FiledAug 29

RespondedAug 30

ResolvedAug 30

RatedAug 30

For test: Driver did not arrived and I was charged cancel fee

URATE-2026-0PCSXWN · 8/29/2026

Is this your company?

Company claiming is coming soon, pending legal review.